HAPI
PROBLEM:
How might we provide employees with the happiness advantage by promoting methods like the Zorro Circle and the 20-Second Rule through wearable technology integrations to increase their productivity and satisfaction at work?
SOLUTION:
A wearable device that records metrics and patterns of stress, provides recommendations for optimizing working conditions and yields a happy and thus more productive team.
KEY INSIGHTS:
Practicing gratitude has been proven to benefit lives through increased life satisfaction, happiness, peace of mind, spiritual security, etc
The Happiness Advantage posits that happiness precedes success, not the other way around. Being happy can improve productivity and overall performance.
The Zorro Circle emphasizes the important of focusing on small, manageable goals and gradually expanding one’s sphere of control to regain a sense of empowerment
The 20-Second Rule suggest that by reducing the time it takes to start a habit by just 20-seconds, people are more likely to follow through, reducing the barriers to entry and making positive habits easier to adopt
DEVELOPING THE PRODUCT:
Product Sketches
User Empathy Mapping
User Profile
Shraddha is a recent graduate who accepted a design role at the company. She has minimal professional experience with working amongst a team. As a student, she has encountered demanding schedules and highly stressful conditions but will bank on her first project to establish effective work habits and secure her position long-term.
Scenario
A team of desk-oriented workers are on-boarded to a new and demanding job. The team comprises of Designers, Engineers, Managers, etc. and each team-member is responsible for a variety of different tasks. The team will be working together for 6-8 months and must remain focused and motivated in order to deliver on schedule as a team.
Feel
Feel the need to impress their coworkers
Feel the need to prove their worth as part of the team and dispell imposter syndrome
Feel and think they must work at top capacity at all times
Feel and think that they must be good at every task required of them
Feel overwhelmed by things they haven’t done before
Feel empowered by things they have experience with
Feel torn by work and personal commitments
Feel buried by responsibilities
Feel the need for support but think asking for help with appear incapable
Feel sucked in by work; or feel distracted and immobilized
Say
Over and under estimate timing to complete a task
Doubt self before begining the task
Hear
Hear pings from Slack / Zoom / other with questions and demands from other teammates
Hear phone calls and meeting
Hear comments, compliments and criticisms from others teammates
Hear distractions around the workspace
See
See and compare self with others
See piled up emails and notifications
See new interfaces, tasks, words, concepts
See examples of other employees handling stress
Do
Make mistakes, and procrastinate
Spread negativity as a means of connecting socially with other teammates
Pains
Teammates that are unfamiliar with one another are not aware of each other’s strengths, weaknesses, interests, etc.
It can be difficult to strike a balance between topics that are work-related vs. seemingly personal.
Full-time work often dominates most of a person’s life; Stress can consume other elements of one’s life.
Respect dynamics within a workplace is influenced by seniority, role, gender, race, personality, relationships, background, etc.
Gains
New environments / communities offer an opportunity for a fresh slate
New people can learn new things from one another
Positive work environments can provide workers with a sense of purpose, happiness, fulfillments, etc.
Jobs-to-be-Done
Rough and Ready Prototype
UI DESIGN:
Moodboard
Typography and Color Palette
Mobile Interface
Welcome Page
When pressed, buttons will turn orange as feedback to indicate the actions has been received.
Self-Reported Data
The mobile device interface is primarily used to self-reported data to allow users to quickly add descriptors of their mood. Through the process of machine-learning, Hapi will understand how wearable metrics connect with feelings of stress.
Data Types - Visual Learners
Various methods of recording data are available to facilitate honest answers from users, appealing to multimodal learners.
Data Types - Reading/Writing Learners
Written reflections and writing prompts can facilitate deep, focused thought. This is an opportunity for users to practice gratitude
